Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and protect information when you use our mobile applications (“App”), websites, and related services (collectively, the “Service”). It also explains your privacy rights and how applicable laws protect you. By downloading, accessing, or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

• Application: Any mobile application published by us on the Apple App Store
• Device: Any iPhone, iPad, or other Apple device capable of running the App
• Personal Data: Information that identifies or can reasonably identify an individual
• Usage Data: Data collected automatically through use of the Service
• Service Provider: Third-party companies or individuals who assist in operating the Service
• You: The individual or legal entity using the Service

2. Information We Collect

The type of information collected depends on how the App is used.

2.1 Personal Data

We may collect Personal Data only when you voluntarily provide it, such as:

• Name
• Email address
• Contact information
• Support requests or feedback

Providing Personal Data is optional unless required for specific features.

2.2 Usage & Technical Data

The App may automatically collect limited, non-identifying information, including:

• Device type and operating system
• App version
• IP address
• Crash reports and diagnostic data
• Interaction data (e.g., feature usage, session duration)

This data is used to maintain performance and improve the Service.

2.3 User-Generated Content

If the App allows you to create, upload, or input content:

• Content is processed only to provide the intended functionality
• We do not claim ownership of your content
• Storage and retention depend on the specific App features

3. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Service
• Improve app functionality and user experience
• Respond to support requests and inquiries
• Monitor usage and performance
• Detect, prevent, and resolve technical issues
• Comply with legal obligations

4. Third-Party Services

The App may use third-party services such as:

• Analytics providers
• Cloud infrastructure services
• Advertising networks (if applicable)
• AI or processing APIs

These third parties process data according to their own privacy policies and applicable laws. We encourage you to review their policies separately.

5. Data Sharing & Disclosure

We do not sell your personal data. Information may be shared only in the following situations:

• With Service Providers who assist in app operation
• To comply with legal obligations or lawful requests
• To protect the rights, safety, or security of users or the Service
• As part of a business transfer (e.g., merger or acquisition)
• With your explicit consent

6. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Usage and diagnostic data is typically retained for a shorter period.

7. Data Transfers

Your information may be processed on servers located outside your country. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your data.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your Personal Data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent (where applicable)
• File a complaint with a data protection authority

To exercise these rights, contact us using the information below.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect your data. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

10. Children’s Privacy

The Service is not intended for children under the age of 13 (or the minimum age required by local law). We do not knowingly collect Personal Data from children. If such data is discovered, it will be deleted promptly.

11. Third-Party Links

The Service may contain links to third-party websites or services not operated by us. We are not responsible for their content or privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date. Continued use of the Service after changes indicates acceptance of the updated policy.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: hello@trinixinteractive.com